free fry refills?

Linds and I were at In-N-Out tonight on a fancy date, and I saw something that I need to get some clarification on…

A guy walked up to the counter with an empty french fry holder, asked the guy at the counter for a refill, and the guy quickly said “Of course“, turned around, held the fry thing up to the fry girl behind him who scooped a HUGE fry scoop into this guy’s fry holder.

Nobody blinked an eye. The two guys didn’t know each other (one was a teenage kid and the other was an old guy). It was all so normal to both of them.

IS THIS NORMAL?

Does In-N-Out hook up free french fry refills?

Is that way too much french fry for one man?

Does everyone know this but me???

OK wait… it gets even more ridiculous.

The guy THEN asks for “some of that chocolate milk“. In-N-Out doesn’t have chocolate milk bro. But the kid gives him a water cup filled with CHOCOLATE SHAKE! He didn’t even tell the guy that they don’t have chocolate milk. He just gave the dude some shake. WHAT THE HECK???

Not a shady looking kid, in a very crowded restaurant, with employees everywhere.

Am I missing something? Is this normal?